This Hotel Channel Editor wants to know what hospitality details make you go back to your favorite Miami Hotel.
While staying at Old San Juan’s El Convento Hotel, peeking from my pillow were two, tiny Dove chocolates and a handwritten note that said: “Thank you, Dinkinish. We love having you here.” Ever the romantic, I thought the handwritten-thing was a sweet, personalized touch. Sure, I love stocking up on the Bvlgari lotions and soaps at The Ritz, but it’s these thoughtful rock star- tokens that distinguish hotel hospitality from hotel nostalgia. What makes you go back to your favorite hotel?