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I received the same argumentative and unapologetic service as the Herald.
My wife and I saw this place a few weeks ago when we went to have brunch at GreenStreet (our usual brunch spot). It looked interesting, so we decided to have our next brunch there, which happened to be this past Sunday.
The hostess and one of the waiters told us to sit wherever we would like. We wanted a table on the Commodore Plaza side, so we stood near one that was being cleared by one of the waiters.
To our surprise, the guy turned around and started yelling at us that we had to wait and to stay away from the table because it was being cleaned. We found it quite odd and shocking. We had made no attempt to either sit or even hurry them, we had simply stood near it. I guess that should have tipped us off right there.
After taking a few steps back, he came up to us and gave us this diatribe about how the tables need to be cleaned first (duh) and that if we wait, we'll have better service, and we'll be able to eat and leave happy from the great service we're going to receive. That was the second bad sign, and we should have just left and crossed-over to GreenStreet at that moment. Ever the optimists wanting to try something new, we stayed.
We finally sat down and after a few minutes our waiter came to take our order. Our drinks came, and then that was it. We sat there forever and ever.
A table of three that had sat down about 10 minutes after us got their food. A couple that was seated next to us and had arrived 20 minutes after us had gotten their food, and I heard the woman complaining that it took too long. When I checked my watch, it had been 40 minutes since we sat down and placed our order.
I called the waiter over and asked why the food was taking so long. My question seemed to have perplexed him so I told him it had been about 45 minutes and we still hadn't gotten our food. He left and then came back about a minute later saying the food would be out in two minutes and that "it's actually been 40 minutes." Our food finally did come, without so much as an apology.
By now, our expectations were quite low. The food, as expected, was quite disappointing.
My wife's "three egg omelet" was more like 2 eggs; the potatoes were just regular boiled potatoes, completely unseasoned (they were white!); the "toast" was just two pieces of untoasted(!) bread; the bacon was just one tiny piece of bacon.
My three pancakes were thick and tiny; they were overcooked and dry which made them taste very cakey. I had ordered a side of breakfast potatoes, but didn't get them. After tasting my wife's, I didn't bother asking for them since it would have been a waste.
We ate our food quickly and asked for the check. Funny enough, they had charged me for the breakfast potatoes that I never received. Fortunately it didn't take them long to correct the bill.
We took comfort in the fact that we weren't the only ones that were disappointed. The couple next to us, who were complaining that their food was taking long, were practically done with their meal by the time we had gotten ours. They must have waited about 10-15 minutes for their sandwiches, exclaiming "they're just sandwiches, how long could it take?!" When they had finished their meal, I heard the woman tell her husband that they were never going back there again.
The family sitting at the table behind me had problems with their food, too. I heard the woman saying something was wrong with her poached eggs and I saw her trying to take it apart.
One final observation, we noticed all around us that people were offered both glasses of water and bread when they first sat down. We were offered neither.
This experience epitomizes what is wrong with Grove businesses; they give bad service and bad quality and expect people to come back. The businesses that are still around, have made it for a reason. I don't know how these people expect to make it for much longer. The only reason they have probably lasted so long is because they're just bottom-feeding off of GreenStreet's overflow. We're definitely never going back to Le P'tit Paris. At this rate, I give them just a few more months.
http://www.yelp.com/biz/le-ptit-paris-coconut-grove#hrid:ZXmvCh75cASRA1rtw-1VwQ... Read more
